Privacy Policy

Effective Date: January 1, 2025

Last Updated: July 18, 2025



This Privacy Policy (“Policy”) applies to www.efsservicecenter.com and Enlighten Financial Solutions Inc. (“Company,” “we,” “us,” or “our”), and governs the collection, use, and disclosure of personal information obtained through our website and services. By using the Company’s website or engaging with our services, you consent to the data practices described in this Policy.


1. U.S. Consumer Privacy Rights

We value your privacy and are committed to protecting your personal information, regardless of where you reside in the United States. While privacy laws vary by state, we choose to honor and extend core consumer privacy rights to all individuals across the country.

Right to Know: You may request to know what personal data we collect, use, disclose, and sell.

Right to Delete: You may request deletion of your personal data, subject to legal exceptions.

Right to Correct: You can request correction of inaccurate personal data.

Right to Opt-Out: You may opt out of the sale or sharing of your personal information.

Right to Limit Use of Sensitive Data: You may limit how your sensitive personal data is used or shared.

Right Against Retaliation: We will not discriminate against you for exercising your rights.


To exercise these rights, please contact us at:

info@efsservicecenter.com

909-303-3330


2. Collection of Personal Information

We may collect personally identifiable information, including but not limited to:


  • Full Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Job Title
  • Vehicle Information
  • Company Information
  • Date of Birth
  • Billing Information (e.g., credit/debit card details)
  • Demographic data (e.g., age, gender, household income)
  • Internet activity, IP address, browser type, and cookies


We only collect personal data when voluntarily provided by users or as necessary to complete a transaction or fulfill a service request.

3. How We Use Your Information

We use the information collected for:


  • Providing requested services
  • Processing transactions
  • Sending administrative information (e.g., billing, confirmations)
  • Notifying you of account, service, or policy changes
  • Customer service and support
  • Marketing and promotional communications (with your consent)
  • Compliance with legal obligations
  • Preventing fraud and unauthorized use
  • Statistical analysis and service improvements


4. Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties.

We may share your information with:

Trusted third-party vendors for hosting, processing payments, marketing support, or analytics (under strict confidentiality obligations), legal or government authorities if required by law, or in connection with a merger, acquisition, or sale of assets.


SMS Consent and Sharing Disclosure:


“SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.”

5. SMS Terms and Conditions

A. Consent to SMS By opting into SMS communication, you authorize us to send you texts for service-related notifications, reminders, or updates.

B. Types of SMS Messages

With your consent, we may send:

  • Appointment reminders
  • Billing notifications
  • Support and follow-ups
  • Promotional offers (if applicable)


C. Message Frequency

Message frequency varies, typically no more than 15 times per week.

D. Fees

Standard message and data rates may apply depending on your mobile carrier.


E. Opt-In Methods

You can opt-in by:

Checking a consent box on a form


Signing up via our website: www.efsservicecenter.com


F. Opt-Out Methods

You can opt out at any time by:

Replying “STOP” to any message

Contacting us directly


G. Help & Support

For help, reply “HELP” or contact us at:

info@efsservicecenter.com

www.efsservicecenter.com


6. Tracking and Cookies

We use cookies and analytics tools to:

  • Personalize your web experience
  • Store user preferences
  • Analyze website traffic and user behavior
  • You can manage cookie preferences via your browser settings. Disabling cookies may affect website functionality.
  • 7. Automatically Collected Information
  • We may collect data such as:
  • IP address
  • Device and browser details
  • Access time and referring URLs


This data helps us improve website performance and security.


8. Data Security

We implement safeguards to secure your information, including:


SSL encryption

Restricted access to sensitive information Third-party hosting vendors who meet industry security standards despite our efforts, no system is 100% secure. You acknowledge that data transmitted online is at risk.


9. Retention of Data

We retain your information only as long as necessary for:

Providing requested services

Legal or regulatory compliance

Internal analytics



You may request deletion of your data at any time, subject to exceptions(see Section 10).


10. Right to Deletion

Upon verified request, we will:

  • Delete your personal data
  • Instruct our service providers to do the same
  • Exceptions apply, including but not limited to:
  • Completing transactions
  • Fraud prevention
  • Legal obligations
  • Internal use consistent with context
  • Data necessary for free speech, public interest research, or warranty enforcement


11. Children Under 13

We do not knowingly collect data from children under 13. If you believe we have collected such data, contact us for immediate deletion.


12. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review those sites' policies separately.


13. Email Communications

We may send emails for service updates, promotions, or notifications. You may unsubscribe anytime by:

Clicking “unsubscribe” in the email

Replying “STOP”


14. External Data Storage

We may store data with secure third-party vendors who are contractually obligated to maintain its confidentiality and security.


15. Policy Changes

We reserve the right to revise this Privacy Policy. Material changes will be announced via:

Website banners or popups

Email notification

Updated posting on this page

Continued use of our services after changes constitutes acceptance of the updated policy.


16. Contact Information

Enlighten Financial Solutions Inc.

485 E Foothill Blvd. Suite A

Upland, California 91786

info@efsservicecenter.com

909-303-3330

www.efsservicecenter.com