Effective Date: January 1, 2025
Last Updated: July 18, 2025
This Privacy Policy (“Policy”) applies to www.efsservicenceter.com, Enlighten Financial Solutions, Enlighten Financial and Insurance Services, and Enlighten Healthcare Solutions (“Company,” “we,” “us,” or “our”), and governs the collection, use, and disclosure of personal information obtained through our website and services. By using the Company’s website or engaging with our services, you consent to the data practices described in this Policy.
1. U.S. Consumer Privacy Rights
We value your privacy and are committed to protecting your personal information, regardless of where you reside in the United States. While privacy laws vary by state, we choose to honor and extend core consumer privacy rights to all individuals across the country.
Right to Know: You may request to know what personal data we collect, use, disclose, and sell.
Right to Delete: You may request deletion of your personal data, subject to legal exceptions.
Right to Correct: You can request correction of inaccurate personal data.
Right to Opt-Out: You may opt out of the sale or sharing of your personal information.
Right to Limit Use of Sensitive Data: You may limit how your sensitive personal data is used or shared.
Right Against Retaliation: We will not discriminate against you for exercising your rights.
To exercise these rights, please contact us at:
info@efsservicecenter.com
855-974-7633
909-303-3330
2. Collection of Personal Information
We may collect personally identifiable information, including but not limited to:
Full Name
Mailing Address
Email Address
Phone Number
Job Title
Vehicle Information
Company Information
Date of Birth
Tax ID
Social Security Number
Healthcare ID Number
Billing Information (e.g., credit/debit card details)
Demographic data (e.g., age, gender, household income)
Internet activity, IP address, browser type, and cookies
Usage Data: Information about how you interact with our website and services, including IP address, browser type, and access times.
Communication Preferences: Your preferences for receiving communications from us.
We only collect personal data when voluntarily provided by users or as necessary to complete a transaction or fulfill a service request. We do not sell or rent your personal information to third parties.
3. How We Use Your Information
We may use the information collected for:
Providing and improve requested services
Processing transactions, respond to inquiries, and support requests
Sending administrative information (e.g., billing, confirmations)
Notifying you of account, service, or policy changes
Customer service and support
Marketing and promotional communications (with your consent)
Compliance with legal obligations
Preventing fraud and unauthorized use
Statistical analysis and service improvements
4. Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. Service Providers: Trusted third parties who assist us in operating our business and providing services, such as IT support and payment processors.
Legal Requirements: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We may share your information with:
Trusted third-party vendors for hosting, processing payments, marketing support, or analytics (under strict confidentiality obligations), legal or government authorities if required by law, or in connection with a merger, acquisition, or sale of assets.
SMS Consent and Sharing Disclosure:
“SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.”
We may send you SMS messages for service-related communications. Your consent to receive SMS messages is not shared with third parties for marketing purposes. You can opt out of receiving SMS messages at any time by following the instructions provided in the message or contacting us directly.
you agree to receive text messages from Enlighten Financial Solutions related to conversational purposes. You may reply STOP to opt-out at any time. Reply to HELP for assistance. Messages and data rates may apply. Message frequency will vary.
Learn more on our Terms and Conditions Page.
6. Tracking and Cookies
We use cookies and analytics tools to:
Personalize your web experience
Store user preferences
Analyze website traffic and user behavior
You can manage cookie preferences via your browser settings. Disabling cookies may affect website functionality.
7. Automatically Collected Information
We may collect data such as:
IP address
Device and browser details
Access time and referring URLs
This data helps us improve website performance and security.
8. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We implement safeguards to secure your information, including:
SSL encryption
Restricted access to sensitive information Third-party hosting vendors who meet industry security standards despite our efforts, no system is 100% secure. You acknowledge that data transmitted online is at risk.
9. Retention of Data
We retain your information only as long as necessary for:
Providing requested services
Legal or regulatory compliance
Internal analytics
Depending on your jurisdiction, you may have the right to:
Access and obtain a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict the processing of your information.
Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@efsservicecenter.com.
You may request deletion of your data at any time, subject to exceptions(see Section 10).
10. Right to Deletion
Upon verified request, we will:
Delete your personal data
Instruct our service providers to do the same
Exceptions apply, including but not limited to:
Completing transactions
Fraud prevention
Legal obligations
Internal use consistent with context
Data necessary for free speech, public interest research, or warranty enforcement
11. Children Under 13
We do not knowingly collect data from children under 13. If you believe we have collected such data, contact us for immediate deletion.
12. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review those sites' policies separately.
13. Email Communications
We may send emails for service updates, promotions, or notifications. You may unsubscribe anytime by:
Clicking “unsubscribe” in the email
Replying “STOP”
14. External Data Storage
We may store data with secure third-party vendors who are contractually obligated to maintain its confidentiality and security.
15. Policy Changes
We reserve the right to revise this Privacy Policy. Material changes will be announced via:
Website banners or popups
Email notification
Updated posting on this page
Continued use of our services after changes constitutes acceptance of the updated policy.
16. Contact Information
Enlighten Financial Solutions Inc.
485 E Foothill Blvd. Suite A
Upland, California 91786
info@efsservicecenter.com
909-303-3330
1-855-974-7633
www.efsservicecenter.com